Check out our Frequently Asked Questions below. If you still need help please contact us.
CUSTOM ORDERS & PERSONALIZATION
What products can be customized at Henderson and Co. ?
We specialize in custom hats, apparel, and engraved gifts. If you have an idea, chances are we can make it happen - Just ask!
Can I submit my own design or logo?
Yes! You can upload your logo or design, or we can help create one for you.
Is there a minimum order for custom items?
No minimum order for most custom orders, Bulk and wholesale pricing is available for larger qualities. Send us a message for a price guide on wholesale.
TURN AROUND TIME & SHIPPING
How long does it take to complete an order?
Turnaround times vary based on order size and customization, but most orders are completed within 7-14 business days. We always strive to be as quick as possible on our turn around times.
Do you offer rush orders?
Rush orders may be available depending on current workloa. Please contact us before placing your order. Rush orders will be an extra costs depending on the size of the order.
Do you ship nationwide?
YES! We ship anywhere in the USA.
Ordering, Payment & Policies
How do I place an order?
Orders can be placed directly through our website or by contacting us for a custom request.
What forms of Payment do you accept?
We accept all major credit/ debit cards and other online secured payments. You will see these options at checkout.
Do you accept returns or exchanges?
Because custom items are made to order, all sales are final. If there is an issue with your order, please reach out - We will make it right.